Privacy Policy

About This Policy

Privacy Matters to Us.

Door County Cannabis Company (“Door County Cannabis,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors.

This Privacy Policy describes our practices when you visit doorcountycannabis.co, place an order, create an account, join our email list, contact us, or otherwise interact with our website and services.

This policy applies to information collected through our website and related online interactions. Third-party websites and services have their own privacy practices.

Information We Collect

Information You Give Us.

Depending on how you interact with Door County Cannabis Co., we may collect information you provide directly to us, including:

• Name
• Email address
• Telephone number
• Billing and shipping addresses
• Order and purchase information
• Account information, if you create an account
• Marketing and communication preferences
• Information included in messages, forms, or customer-service requests

When you make a purchase, payment information is processed through our payment service providers. Door County Cannabis Co. generally does not need to receive or store your complete payment card number.

Read About Payment & Security ↗

Website Activity

Some Information Is Collected Automatically.

When you visit our website, we and service providers that support the site may automatically receive information about your browser, device, and interactions with the website.

This information can include an IP address, browser type, device type, operating system, referring page, approximate location, pages viewed, date and time of access, interactions with website features, and similar technical information.

We may use this information to operate the website, maintain security, understand website performance, troubleshoot problems, measure traffic, and improve the customer experience.

Cookies + Tracking

We Use Cookies and Similar Technologies.

Our website uses cookies and similar technologies for functions such as maintaining a shopping cart, remembering preferences, enabling checkout, supporting website security, measuring website performance, and understanding how visitors use our site.

We may also use analytics and advertising technologies provided by third parties. These may include Google Analytics, Google Tag Manager, advertising platforms, and similar services when enabled on our website.

Some of these technologies may recognize your browser or device over time and may collect information about activity across websites or services, subject to the provider's own privacy practices and your available consent or preference settings.

You can control many cookies through your browser settings and, where available, through the cookie or privacy controls presented on our website. Disabling certain cookies may affect website features such as account access, shopping carts, or checkout.

How Information Is Used

We Use Information to Run Our Business.

We may use personal information for purposes including:

• Processing and fulfilling orders
• Arranging shipment and delivery
• Providing customer service
• Sending order, shipping, and account communications
• Processing payments and refunds
• Maintaining customer accounts
• Preventing fraud, abuse, and security incidents
• Maintaining accounting, tax, and business records
• Improving our website, products, and customer experience
• Analyzing website traffic and performance
• Complying with legal and regulatory obligations
• Sending marketing communications when permitted

When Information Is Shared

We Work With Service Providers.

We may disclose information to companies and service providers that help us operate our business. Depending on the service, these providers may support:

• Website hosting and ecommerce
• Payment processing
• Order fulfillment and shipping
• Email and customer communications
• Analytics and website performance
• Advertising and marketing
• Fraud prevention and website security
• Accounting, legal, and professional services

These providers may process information as necessary to provide services to us and may also have obligations or rights under their own privacy policies and applicable law.

We may also disclose information when reasonably necessary to comply with law, regulation, legal process, or governmental request; enforce our agreements; investigate fraud or misuse; or protect the rights, property, and safety of Door County Cannabis Co., our customers, or others.

Advertising + Privacy Rights

We Do Not Sell Your Personal Information for Money.

Door County Cannabis Co. does not sell personal information in exchange for money.

However, some privacy laws define “sale,” “sharing,” or targeted advertising more broadly and may treat certain uses of advertising, analytics, cookies, pixels, or similar technologies as regulated activity even when no money changes hands.

Where applicable law gives you a right to opt out of such activity, we will honor valid requests as required by law. Available website consent controls may also allow you to manage certain analytics or advertising technologies.

Marketing Communications

You Can Opt Out of Marketing Emails.

If you subscribe to our email list or otherwise consent to marketing communications, we may send you product news, company updates, promotions, or other marketing messages.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, or messages necessary to address a customer-service request.

Data Retention

We Keep Information as Long as Reasonably Necessary.

We retain personal information for periods reasonably necessary to fulfill the purposes described in this policy, provide services, maintain appropriate business and transaction records, satisfy accounting and tax requirements, resolve disputes, prevent fraud, enforce agreements, and comply with applicable law.

Retention periods can vary depending on the type of information and the reason it was collected.

Data Security

We Take Reasonable Steps to Protect Information.

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses encrypted connections where appropriate, and we use service providers and security technologies to help protect our website and ecommerce operations.

No internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

Your Choices

You May Have Privacy Rights.

Depending on where you live and whether a particular privacy law applies to Door County Cannabis Co., you may have rights regarding personal information about you.

Those rights may include the ability to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses or disclosures.

Some requests are subject to exceptions, identity verification, record-retention requirements, and other limitations under applicable law.

To make a privacy request, contact us using the information at the bottom of this policy and describe the request you would like us to review.

Children's Privacy

Our Website Is Not Directed to Children.

Door County Cannabis Co. is an adult-oriented hemp business. Our website and products are not directed to children under 13 years of age.

We do not knowingly collect personal information online from a child under 13 without authorization required by applicable law. If we learn that we have collected such information, we will take reasonable steps to delete it.

Product purchasing requirements are separate from children's privacy requirements. Please review our Age Restrictions policy for information about purchasing eligibility.

Read Age Restrictions ↗

Third-Party Services

Other Services Have Their Own Privacy Practices.

Our website may connect to or contain links to third-party websites, payment services, delivery services, social platforms, analytics providers, or other services that we do not control.

Information you provide directly to those third parties, or that they collect under their own services, is governed by their applicable privacy policies and terms.

Business Changes

Information May Transfer With the Business.

If Door County Cannabis Co. is involved in a merger, acquisition, financing, reorganization, sale of assets, dissolution, or similar transaction, information may be transferred or disclosed as part of that transaction, subject to applicable law.

Policy Updates

This Policy May Change.

We may update this Privacy Policy when our business, website, technology, service providers, or legal obligations change.

When we make changes, we will update the “Updated” date at the top of this page. Material changes may also be communicated in another reasonable manner when required by law.