Skip to main content

Shipping Policy

$6 flat rate shipping | Free Shipping over $85.00

At Door County Cannabis Company, we strive to provide our valued customers a seamless and reliable shipping experience. Please take a moment to review our shipping policy for orders containing our hemp-derived CBD and THC products, including tinctures, gummies, vapes, and accessories.

  1. Shipping Methods and Rates: We currently offer shipping through USPS (United States Postal Service) for all orders. We have implemented a flat rate shipping fee of $6 for orders below $85. For orders totaling $85 or more, we provide free shipping as a token of our appreciation.
  2. Order Processing Time: Once your order is placed, we aim to process and ship it within 1-2 business days. Please note that our processing time may vary during peak seasons or promotional periods, but we will always strive to get your order out as quickly as possible.
    Estimated Delivery Time: The estimated delivery time depends on the shipping method and your location. USPS typically delivers packages within 3-7 business days. However, please be aware that unforeseen circumstances, such as weather conditions or postal service delays, may impact the actual delivery time. We recommend tracking your package using the provided tracking number for real-time updates.
  3. Order Tracking: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the USPS website or their mobile app.
  4. Shipping Restrictions: Due to varying regulations and restrictions on CBD and THC products, we are unable to ship to the following states:
    South Dakota
    We apologize for any inconvenience this may cause, and we encourage customers residing in these states to familiarize themselves with their local regulations regarding the purchase and shipment of CBD and THC products.
  5. Packaging and Discretion: We understand the importance of privacy and discretion when it comes to shipping cannabis-related products. Rest assured that all our packages are carefully sealed and discreetly labeled to maintain confidentiality.
  6. Address Accuracy: To ensure successful delivery, please provide accurate and complete shipping information when placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.
  7. Lost or Damaged Packages: While we take precautions to package your order securely, we cannot be held liable for any lost, stolen, or damaged packages during transit. If you encounter any issues with your shipment, please contact USPS directly with your tracking number, and they will assist you in filing a claim.

If you have any further questions or concerns about our shipping policy, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with every aspect of your Door County Cannabis Company experience.