Customer Care · Returns
Start a Return
Need to return an order? We’re here to help.
Updated August 17, 2026
Before You Begin
Is Your Order Eligible?
Unopened, unused products purchased directly from Door County Cannabis Co. may be eligible for return within 30 days of the original purchase date.
01
Product is unopened and unused
02
Return is requested within 30 days of purchase
03
You have your order number or proof of purchase
Damaged, defective, or incorrect products are handled separately. Please review our full Return Policy for eligibility, refund, shipping, and damaged-order details.
Read Our Return PolicyReturn Request
Tell Us About Your Order.
Complete the form below and give us the information we need to review your request. We’ll follow up with next steps.
